How to reset your password
If you forgot your password or want to change it, you can reset your password from the login page and click on “Login”.
Step 2: To generate a password reset link, click the Forgot your password?
Step 3: Enter your details.
Step 4: Check your inbox for a password reset message from Synapse. In this message, there will be a link you can use to log into your account and set a new password.